Refund Policy

Returns

Our return policy lasts for 30 days. If 30 days have gone by since the date of purchase, unfortunately we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same, new condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted. Some examples include; Any item not in its original condition. Damaged or missing parts for reasons not due to Option Archery error.  Any item that is returned more than 30 days after purchase date. 

All returns are subject to a $10 restocking fee. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be applied to your credit card or original method of payment within 5 business days.

Note on delayed or missing refunds: 
If you haven’t received your refund; First check your bank account again.
Next contact your bank or credit card company, it may take some time before your refund is officially posted. (Usually less than 5 business days) 

If you’ve done all of this and you still have not received your refund, please contact us at info@optionarchery.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We replace only items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@optionarchery.com and send your item to:

Via USPS: 

     Option Archery
     PO BOX 1369
     Plains, MT 59859

Via UPS/FedEx:

     Option Archery
     1 Liberty Lane
     Plains, MT 59859

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver via their original payment method.

Shipping

To return your product via mail service, send it to:
     Option Archery
     PO BOX 1369
     Plains, MT 59859

To return your product via parcel service (UPS/FedEx), send it to:
     Option Archery
     1 Liberty Lane
     Plains, MT 59859

You are responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost shipping cost will be deducted from your refund on items shipped with our free shipping promotion.

Depending on where you live, the time it may take for your exchanged product to reach you, will vary.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We are not responsible for undelivered or lost packages.  We are unable to guarantee that we will receive your returned item.